COVID-19 Updates

Please read the following important information regarding COVID-19 Coronavirus

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember if you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.


Resources in other languages

Every test helps us stay together; As a famly, As friends, As worker, As a community. If you have sypmtoms, Get tested. Even if you've been tested before. Getting tested is free for everyone. And it help us stay together.

For translated infomration in your language, visit Authorised by the Victorian Government, Melbourne.

NEMBC - multilingual lockdown explainer

COVID-19 testing experience videos

DHHS How to safely wear a facemask videos

Family Safety During COVID-19 brochure

Update - 25/01/2022


Following the State Government announcement from Saturday 26th February masks are no longer required in our venue. YAY!

It is encouraged that masks be worn when physical distance cannot be maintained.

See you in Centre!

Read more here VIC Government Update

This is subject to change in line with revisions from the state government.

Thank you for your patience and support as our staff have worked through these restrictions over the last few months.

Update - 23/11/2021

From 11:59pm on Thursday 23 December, 2021, masks will be required for all indoor settings (except for the home) for anybody aged 8 years of age or older, except for during exercise, or eating / drinking.
This mandate extends to all patrons of Ascot Vale Leisure Centre and Keilor East Leisure Centre.
For more information, please read Acting Premier James Merlino's press release HERE.

Update - 18/11/2021

Re-Opening Stage D As we reach a new state vaccination milestone, further restrictions will ease from tomorrow, Friday 19 November🎉

As part of the State Government restriction changes proof of vaccination must be shown for all visitors aged 12 years & 2 months or older. Click here for how to provide proof of vaccination.

Masks are no longer mandatory in our venue. However, we ask you to please carry a mask and wear it when you cannot physically distance.

Remember to continue to check-in via the Services VIC app upon entry.

Read more here VIC Government Update

No Jab? No Worries – while we wait for restrictions to ease further, memberships can be placed on free suspension for those who may not be able to or wish to not return to our venue at this time.

Complete the form below to keep your membership on free suspension until the 1st of December or you can choose your restart date.

We will also be extending free access to Home Fitness Network at this time – see more information below.


To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.

Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.

What happens to Swim School or Personal Training sessions I have booked?

If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.

Are casual passes still available for purchase?

Yes. Casual passes are still available for purchase.

TripAdvisor Panel

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