Accessibility
Available at:
Accessible for all
MOVE Moonee Valley provides welcoming, safe and comfortable environment for people of all abilities.
Our facilities, programs and services strive to allow people of all abilities to lead active and healthy lifestyles.
Accessible facilities
- Accessible designated parking
- Wheelchair access
- Accessible change rooms
- Gradual railed ramp entry to all indoor pools (Ascot Vale Leisure Centre & Keilor East Leisure Centre)
- Lift access to the Health Club (Keilor East Leisure Centre)
- Pool Pod 3.0 (Keilor East Leisure Centre
Free entry is permitted to companions of Companion Card holders.
For advice and strategies to increase access to our facilities, please get in touch with our team.
Accessible programs
We encourage all of our community to seek ways to be active and live a healthy lifestyle. The below programs have been developed to provide extra support for those groups who may need it.
Majority of our programs can be adapted to suit individual needs; - please speak to a team member if you require additional support.
- Access All Abilities (AAA) Swim & Social Program
- Take Charge
- Women's Only Swimming Night
- Active Adults Classes
- Private GOswim Lessons
- Personal Training
- Exercise Physiology
Cérge
Cérge is a communications platform for organisations to provide persona lised service to customers with disability. It is used to provide customers with a way of communicating to venues and providers, and allow venues to pre-plan for a persons visit to the facility. The goal is to reduce fear, anxiety and discriminations individuals with a disability endure as customers.
See our cérge information for detailed accessibility descriptions including visual and audio guides.
Access for All Abilities classes
Access for All Abilities classes focuses on improving muscle strength, flexibility and balance. Functional exercises to assist those with physical and / or mental disabilities. Please arrive 10min prior to class to discuss your needs with the instructor.
For class details see the current Group Fitness Timetable:
AAA Swim & Social program
Our Access All Abilities (AAA) Swim & Social Program is a term-long aquatic-based program giving people living with disabilities an avenue to participate in and enjoy aquatic activities, followed by an opportunity to socialise with the other participants and enjoy a tea / coffee. Covering activities such as Water Safety Activities, Aquacise and Water Sports, the AAA Swim & Social Program offers flexibility of attendance across both Keilor East and Ascot Vale Leisure Centres without being locked into a schedule.
For more information, view the AAA Swim & Social page:
Carers
Carers holding a carers card are entitled to the following:
- Whilst caring for a care recipient using the facility
- 1.1. Free entry
- Casual entry when utilising the facility on their own without the care recipient (show card)
- 2.1. Concession rate (28% discount on standard rate)
- 2.2. This includes entry for gym, selected group fitness classes, swim, spa, steam and sauna facilities.
- 2.3. Casual entry prices: Entry Fees
- Memberships for a carer utilising the facility on their own without the care recipient
- 3.1. Concession rate (28% discount on standard rate)
- 3.2. Membership types: Memberships
Companion cards
Free entry is allowed to companions with a companion card when they are providing support for a care recipient using the facility
BEGIN program
If care recipient feel they need additional support to use the gym and equipment then book a free BEGIN program. This program allows our staff to provide the care recipient, in the presence of the carer, tailored guidance and support to ensure they are both equipped with the knowledge to help the care recipient achieve their health and wellbeing goals.
Low sensory hour
Ascot Vale Leisure Centre Only
Low Sensory Hour has been implemented within Ascot Vale Leisure Centre's Aquatics area on Wednesday's between 2:00pm and 3:00pm.
Low Sensory Hour is to support those who are sensitive to light and sound to create a more accessible environment for them to enjoy the aquatic facilities to minimise visual and auditory stimulation.
During this time, we turn off the music, dim the lights (where possible) and turn off the kids' splash park. This will give families, carers and people living with a Sensory sensitivity a place where they feel safe and supported, and will create a more connected community.
Please be respectful and encouraging towards all patrons within the facility - Low Sensory Hour is a safe time and place to interact with our Aquatic facilities.
Facility
View the image gallery below.
Accessways
Our car park (Ascot Vale Leisure Centre & Keilor East Leisure Centre) offer a range of accessible parking spaces at the entrance to the centres, including step-free access.
A taxi drop-off / pick-up area is located at the front with step-free access to the curb / footpath.
Changing Places
Changing Places change rooms are located at both Ascot Vale and Keilor East Leisure Centres and are fitted with the Master Locksmith Key Access (MLAK).
You can read the MLAK FAQs here.
You don’t need to be a member of the leisure centres to access Changing Places.
Change room features include an adult size change table, hoist, a peninsula toilet (accessed on both sides) and extra space for up to 2 carers or support workers to attend to all personal care.
To find out more visit the Changing Places webpage.
Cafe
There is a café on the ground floor of Ascot Vale Leisure Centre and Keilor East Leisure Centre with multiple access points (including a counter at a lower-level for wheelchair users).
Reception
Our reception / entrance foyer is accessible across the entire ground floor, with large automatic entrance doors, and turnstiles with accessibility access for wheelchairs and carer assistance.
Health Club
Our Health Club entrances (Ascot Vale Leisure Centre and Keilor East Leisure Centre) are located on the ground floor with an electronic sliding door.
Elevator
Keilor East Leisure Centre only - Our facility includes an elevator for patrons to access the Group Fitness and Wellness studios located on Level 1, without needing to use the stairs.
Communication access
There are pictorial communication aids throughout the facility.
Hearing loop
Keilor East Leisure Centre only - All of Keilor East Leisure Centre's group fitness rooms (cycle, main studio, coaching zone, Pilates reformer studio and gym floor) have access to the Hearing Loop (Audio induction loop).
The Hearing Loop special type of sound system for use by people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to ‘T’ (Telecoil) setting.
The hearing loop consists of a microphone to pick up the spoken word; an amplifier which processes the signal which is then sent through the final piece; the loop cable, a wire placed around the perimeter of a specific area and act as an antenna that radiates the magnetic signal to the hearing aid.
Ascot Vale Leisure Centre
Ascot Vale Leisure Centre's Aquatic Area consists of several sections:
- Aquatic Wellness (Warm Water Pool, Spa, Sauna, Steam room)
- Warm water pool has a temperature of 34 degrees
- Features ramp access with rails and a step-free entrance
- Learn to Swim Pool
- Heated to 30 degrees
- Maximum depth is 0.9m
- Features ramp access with rails, wide enough for aquatic wheelchairs and carer-assisting patrons
- 25m Indoor Pool with Aqua Play Features
- 8-lane lap pool features ramp access with rails
- Lower play features are available to wheelchair users, and patrons wanting to enjoy the water features in a zero to low depth pool.
Warm Water Pool
Our Aquatic Wellness Area on pool deck is for patrons under the age of 16 (unless with medical approval).
Our Warm Water pool is designed to be a safe a calm environment for users physio, rehabilitation, a safe place for the elderly, persons with disabilities and injured to relax and complete gentle physical exercises.
This area is monitored at all times by trained lifeguards. Lap swimming, jumping and splashing are prohibited in the pool, to create a safe environment for users.
Aquatic wheelchairs
At Ascot Vale Leisure Centre we have two aquatic wheelchairs available to the public to use across the facility. These wheelchairs can be used in and around the pools.
Change rooms and showers
Ascot Vale offers 8 accessible change rooms (7 on pool deck and 1 in the corridor accessible from the entry foyer).
1 Pool deck change room and corridor change room provides a hoist with sling, weight limit of 250kg; and an adult Change Table.
An ambulant toilet is also located in the main change rooms on pool deck and at health club.
Keilor East Leisure Centre
Keilor East Leisure Centre's Aquatic Area consists of several sections:
- Aquatic Wellness Area (Warm Water Pool, Spa, Sauna, Steam room)
- Warm water pool has a temperature of 34 degrees
- Features ramp access with rails and a step-free entrance
- Pool Pod 3.0
- Learn To Swim pool
- Heated to 30 degrees
- Maximum depth is 0.9m
- Features ramp access with rails, wide enough for aquatic wheelchairs and carer-assisting patrons
- 25m Indoor pool
- 8-lane lap pool features ramp access with rails.
- 50m Outdoor pool
- features ramp access with rails.
- AquaPlay Park
- Zero-depth pool.
- Lower play features are available to wheelchair users, and patrons wanting to enjoy the water features without going onto the park itself.
Warm Water Pool
Our Aquatic Wellness Area on pool deck is for patrons under the age of 16 (unless with medical approval).
Our Warm Water pool is one of the largest in the southern hemisphere, designed to be a safe a calm environment for users completing physio, rehabilitation, a safe place for the elderly, persons with disabilities and injured to relax and complete gentle physical exercises.
This area is monitored at all times by trained lifeguards. Lap swimming, jumping and splashing are prohibited in the pool, to create a safe environment for users.
Pool Pod 3.0
Located within our Warm Water pool, the Pool Pod 3.0 provides dignified and independent access for swimmers who find it hard to get in and out of swimming pools.
The door across the back of the platform is automatic. There are 3 sets of controls, 1 on deck, 1 on the platform and 1 in the pool. The wheelchair automatically locks in place when on the platform. The generous 250kg lifting capacity means two users can enter the water at the same time. There are 2 foldable seats on the platform to allow 2 users to sit while accessing the water, or 1 seated user next to a wheelchair.
Aquatic wheelchairs
At Keilor East Leisure Centre we have two aquatic wheelchairs available to the public to use across the facility. These wheelchairs can be used in and around the pools.
There is also 1 x Cotenda Aqua Tilt Wheelchair and 1 x Cotenda Aqua Active Wheelchair to be used with the Pool Pod 3.0.
Change rooms and showers
All gender changeroom across the facility feature both an Ambulant Toilet and Ambulant Shower.
Foyer Accessible Changeroom - our reception foyer has an accessible changeroom and shower, conveniently located to the side of the entrance foyer for easy access.
Group Exercise Accessible toilet - located on the first floor and accessible via the lift, this toilet also features an infant change table.
Aquatic & Wellness area includes 3x accessible changerooms, including a hoist changeroom ('Changing Places').
Changing Places accessible changeroom - consists of an easy to open and close electronic sliding door, shower, ceiling hoist, electronic changing table, privacy screens, accessible toilet and hand washing sink with hand rails.
Ascot Vale Leisure Centre
Keilor East Leisure Centre
